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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Steven

January 13, 2026

5  out of  5
rating by Steven
"Matt was extremely helpful and helped us reduuce costs and improve our policies for home and auto."
We responded:
"Thank you so much for the 5-stars, Steven! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! Thank you so much for the 5-stars, Steven! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Dave Kohler

January 13, 2026

5  out of  5
rating by Dave Kohler
"Great speedy customer service!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ray Willoughby’s Team. "
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Totally Awesome

January 11, 2026

5  out of  5
rating by Totally Awesome
"Ray and his office go above and beyond to get you all the services you need. I have been with Ray for years and have always, always gotten specialized service and individual attention. Thank you!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here on State Farm Agent Ray Willoughby’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help! "
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Linda Mitchalk

January 3, 2026

5  out of  5
rating by Linda Mitchalk
"Matt was great to work with. Very knowledgeable, Answered all my questions, made the changes I asked for and saved us money. Would recommend him to my friends and family."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Dan R

January 1, 2026

5  out of  5
rating by Dan R
"Best experience with Ray Willoughby and State Farm: Highly recommend this agent and StateFarm. I shopped around and they worked for me to get me what I needed quickly and professionally. Very pleased to have chosen State Farm !"
We responded:
"Thank you for your review! We appreciate you as a customer! Let us know if you need anything and we will be happy to assist you. "
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JT Dunn

December 24, 2025

5  out of  5
rating by JT Dunn
"Honest group of people. Ray, Danielle & Matt are always available for our family when there is a question."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jenny Lynn

December 18, 2025

5  out of  5
rating by Jenny Lynn
"Fast and easy switch to State Farm. Now paying less than half of what I was paying. Definitely recommend"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mckendra Mount

December 10, 2025

5  out of  5
rating by Mckendra Mount
"Stephanie was amazing! She was so helpful and explained everything to me in a clear and effective way!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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andrew such

December 10, 2025

5  out of  5
rating by andrew such
"Ray was a great help with my insurance rates he actually got it cut in half on my payments these days you need it Merry Christmas to me and you too Ray and State Farm"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Denise Stagliano

December 6, 2025

5  out of  5
rating by Denise Stagliano
"I have been with State Farm for over 20yrs due to the great customer service. My calls are always answered and any issues solved in a timely fashion"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Trina Nichole

November 9, 2025

5  out of  5
rating by Trina Nichole
"Out of all the car insurances I've chosen... by far this company is the best for me. Along with My agent who is very helpful and very understanding. He helped me get out a car not so good company because I couldn't get a real person on the phone. I know I'll never have to worry if I'm actually covered or not like I had with the last car insurance company I had. Ray and his team ( claims adjuster and ECT...) are good people. Like the saying "Statefarm is on your side." Lol. Very happy with my agent. Thanks for being great. I found my forever insurance. 👍🏻🙌🏻🏆. Lastly I never have to worry or stress because I know I can email, call or text and they'll get right back to you in a timely manner. Finally found an insurance company I can rely on. The price is very reasonable and good customer service. I'd most definitely recommend going to these guys to anyone."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jordan Siderio

November 6, 2025

5  out of  5
rating by Jordan Siderio
"It was a good experience I had today with State Farm Alex Really Helped Me Put Getting The Best Deal On Insurance today thank you my man I appreciate it"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Fran Janvier

November 3, 2025

5  out of  5
rating by Fran Janvier
"Very helpful in processing my claim and replacing my vehicle information. Made the process super easy."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Fred Bullock

October 29, 2025

5  out of  5
rating by Fred Bullock
"I had a great experience working with Stephanie she help me with my Home/Auto insurance. She took her time to explain everything to me. Thank you again Stephanie I really appreciate all your help."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gina Bao

October 15, 2025

5  out of  5
rating by Gina Bao
"I switched to State Farm on a recommendation from my father after a year-long bad experience with another insurance company, where I struggled with slow (or no) responses, rudeness, and unclear communication from the agents which left me feeling.. "leery". Stephanie at State Farm is a breath of fresh air as she is the complete opposite. She excels in all of these areas that are super important to me - she got us essentially the same car insurance coverage at a better price (something my previous agent threatened we wouldn't be able to get) and was kind and easy to talk to in all of our communications. She took the time to answer all of my questions and ultimately even helped us get a better price on our renter's insurance! If you're thinking about switching, have a chat with Stephanie and her professionalism will speak for itself!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Laura Bomberger

October 14, 2025

5  out of  5
rating by Laura Bomberger
"Excellent customer service!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Antoinette Williams

October 10, 2025

5  out of  5
rating by Antoinette Williams
"Alex was very professional he called me right back and took care of everything fast thank you so much for everything State Farm’s been with y’all for a long time."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Lisa

September 26, 2025

5  out of  5
rating by Lisa
"Matt is awesome and got me the best insurance rates in the state. You can't go wrong with him in your side."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Lindsey Sethman

September 8, 2025

5  out of  5
rating by Lindsey Sethman
"Stephanie was wonderful! In every aspect. !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robert Smith

August 6, 2025

5  out of  5
rating by Robert Smith
"Ray is the man. Found an amazing deal for me for my auto insurance and called me up. It was a bad time to talk on the phone, so he sent up a next day call and we got it done. Fast and easy! Answered all questions I had and gave me his phone to keep in touch as well as email. We even sent up a time for him to work with me again before my policy runs out to get another policy set in place for me! Super satisfied!"
We responded:
"Hey Bob! We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Deborah Mumford

August 5, 2025

5  out of  5
rating by Deborah Mumford
"Stephanie was wonderful to work with, very professional while being personable and patient. She was able to get us the insurance we needed at a reasonable rate! Great working with her and this company!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Scotty Novak

July 25, 2025

5  out of  5
rating by Scotty Novak
"Ray was incredibly helpful in all aspects. As a first time insurance buyer, I was unfamiliar with each step of the process, and what was best for me. Ray not only made finding the right plan simple, but made each step along the way easy as well. I couldn’t be happier with the service provided, and the plan I am now a part of."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Helene Markey

July 15, 2025

5  out of  5
rating by Helene Markey
"Great service and great prices. Answered all my questions very courteous and patient with my questions, highly recommend them for all your insurance needs!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jeremiah Mathis

July 14, 2025

5  out of  5
rating by Jeremiah Mathis
"Excellent job great work !"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mark DiGiovanni

June 25, 2025

5  out of  5
rating by Mark DiGiovanni
"Excellent service, Alex was great in helping me get fully onboarded with Statefarm"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"