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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Faia

May 5, 2024

5  out of  5
rating by Frank Faia
"Great, good response when ever I have a question or need something"
We responded:
"Thank you for the review! We appreciate your business! "
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Keith Aigeltinger

November 17, 2023

5  out of  5
rating by Keith Aigeltinger
"I honestly can’t remember how long I have been with Ray Willoughby and his team. But it’s been a long time. Perhaps 10 yrs at this point. Danielle has always taken the best care of my needs with insurance. From auto and motorcycle, to life and renters. Great team to sign up with! They will take care of you and actually care."
We responded:
"Thank you for the review and for your kind words about Danielle. We appreciate you! "
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Moises Holland

October 21, 2023

5  out of  5
rating by Moises Holland
"Danielle M Keenes is very understanding and helps you with any situation you have with your insurance"
We responded:
"Thank you for the kind words, Moises! I appreciate the feedback! Thank you for your business! "
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Camden Andrews

September 25, 2023

5  out of  5
rating by Camden Andrews
"I searched high and low for a quote to be close to my old policy. Matt found me the same coverage for the best price. He set me up quick and easy. I'm glad I got set up with them. This is Kyle andrews, not sure why it's under my sons email . Either way, glad to be a customer!!"
We responded:
"Thank you for the kind words about Matt! We appreciate your business, Mr. Andrews! Happy to have you as a customer! "
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Connor Stinson

July 17, 2023

5  out of  5
rating by Connor Stinson
"Ray helped me get my insurance claim money quicker by staying late friday night to help me out!"
We responded:
"Thanks for the review, Connor! I appreciate your business! "
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Van Huynh

June 28, 2023

5  out of  5
rating by Van Huynh
"Matt was very professional and timely with his communications. That goes a long way in my book!"
We responded:
"Thank you for the kind words about Matt. He is definitely an asset to our team! "
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Patricia Wozniak

June 26, 2023

5  out of  5
rating by Patricia Wozniak
"Great agent, always responded timely & clearly when any inquiries were sent. Office staff was always helpful & response received."
We responded:
"Thank you for the kind words. We appreciate your business. "
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Brett Scioli

June 26, 2023

5  out of  5
rating by Brett Scioli
"Always prompt and responsive! Great staff."
We responded:
"Thank you for the review, Brett! We appreciate your business and trust. "
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Fred McLaren

June 8, 2023

5  out of  5
rating by Fred McLaren
"Very polite & helpful. Quick turnaround on quotes. Definitely a 5"
We responded:
"Thank you for the kind words, Fred! "
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Zane Corslund

March 15, 2023

5  out of  5
rating by Zane Corslund
"Excellent local agent for many years! My entire family has only used Ray’s office since the 1980s."
We responded:
"Thanks for the kind words, Zane! We appreciate your loyalty! "
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Puljaria Santoo

March 14, 2023

5  out of  5
rating by Puljaria Santoo
"State Farm agent Ray Willoughby office is one of the best agent I known I have been with them for more than 10 years and the experience is outstanding Danielle is very helpful and have great knowledge always willing to do all that is possible to assist . thank you for all you do to provide great service to your customers"
We responded:
"Thank you, Mrs. Santoo! We appreciate your business! "
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Edmund Reagan

January 13, 2023

5  out of  5
rating by Edmund Reagan
"Great service and very communicative"
We responded:
"Thanks for the kind words, Edmund! We appreciate your business!"
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Elizabeth Proctor

January 9, 2023

5  out of  5
rating by Elizabeth Proctor
"Great Service and pleasant no matter when you call."
We responded:
"Thank you, Mrs. Proctor! I appreciate the kind words! "
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Andrea Wabo

January 5, 2023

5  out of  5
rating by Andrea Wabo
"Very attentive, patient and helpful"
We responded:
"Thank you, Andrea! We appreciate your business! "
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Lori Ramich

December 19, 2022

5  out of  5
rating by Lori Ramich
"All I can say is this agency was wonderful to work with. Matt definitely helped me get the coverage I needed at the price I could afford. Very courteous. I highly recommend them."
We responded:
"Thank you for your feedback! I appreciate your business! "
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j sato

December 2, 2022

5  out of  5
rating by j sato
"Best agents ever! I've been with them for years after shopping around for other insurance. It began with a call from an agent no longer with this firm who was most patient and kind. He's since left this agency, but I stayed with Ray Willoughby. Ray's team is very responsive. Danielle has gone above and beyond for me with every request. Speedy return of phone calls or emails and she's always, always pleasant and professional."
We responded:
"Hi Judy - Thank you for the kind words. We really appreciate your business. Danielle is aware of your review, and she is grateful for your kind words. Again, I appreciate the review. Thank you very much! "
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Thomas Sheehan

October 10, 2022

5  out of  5
rating by Thomas Sheehan
"The office was great. They were totally responsive to my needs and tailored a plan for the best care of our home"
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Matt Held

July 11, 2022

5  out of  5
rating by Matt Held
"Diana is a lifesaver."
We responded:
"Thank you very much!"
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Patricia Wilkins

July 10, 2022

1  out of  5
rating by Patricia Wilkins
"I am currently looking for a different agent. Danielle in this office is the worst! I'm still waiting for her call back from April!! I was told on Friday 7/8/2022 that she was on the phone and would call me back...still waiting! Shocker! If this office doesn't need or want my business, I'll find someone who does!"
We responded:
"Hi Patricia - I just checked and we don't have you in our system. We don't have anyone with the name Wilkins in our system. Would you kindly give my office a call (610) 631-5030 so we can help you and resolve this issue? I don't have any way of contacting you because you are not in our system or I would reach out to you. Leaving a negative review under my business when you are not even in our system is really unfair but feel free to reach out to me and I will do what I can to make this right."
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Don Arthur

May 20, 2022

5  out of  5
rating by Don Arthur
"The people at this State Farm agency are unconditionally helpful. We've been with them for ages and their customer service is exemplary."
We responded:
"Thank you for the kind words. I appreciate your business!"
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Howie Moyer

May 20, 2022

5  out of  5
rating by Howie Moyer
"Ray and his staff are very personable and professional! very satisfied"
We responded:
"Thank you very much for the review! I really appreciate it!"
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Lisa Brandenberger

May 18, 2022

5  out of  5
rating by Lisa Brandenberger
"Ray is extremely helpful and professional. He always answers my questions quickly and provides me with the information I need. Highly recommend this office!"
We responded:
"Thank you so much, Lisa! I appreciate your business!"
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Zachary Rodgers

March 4, 2022

5  out of  5
rating by Zachary Rodgers
"Ray is the Tom Brady of Insurance Agents! But in all seriousness, this office is GREAT! I'm so glad my insurance is with Ray Willoughby, his staff is top notch, especially Jamie!"
We responded:
"Thanks, Zack! It is always a pleasure! I appreciate your business!"
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Lauren Rae

March 4, 2022

5  out of  5
rating by Lauren Rae
"I highly recommend Ray Willoughby’s State Farm Insurance Agency. Danielle is fantastic to work with and always gets right back to me. You won’t be disappointed."
We responded:
"Thank you, Lauren! I really appreciate the kind words!"
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Kevin Ferguson

January 17, 2022

5  out of  5
rating by Kevin Ferguson
"Always a pleasure. Good people - always willing to lend a hand. They look out for your best interests. Quality product for a good price"
We responded:
"Thank you, Kevin! We appreciate your business!"