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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Frank Faia

May 5, 2024

5  out of  5 rating by Frank Faia
"Great, good response when ever I have a question or need something"
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Keith Aigeltinger

November 17, 2023

5  out of  5 rating by Keith Aigeltinger
"I honestly can’t remember how long I have been with Ray Willoughby and his team. But it’s been a long time. Perhaps 10 yrs at this point. Danielle has always taken the best care of my needs with insurance. From auto and motorcycle, to life and renters. Great team to sign up with! They will take care of you and actually care."
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Moises Holland

October 21, 2023

5  out of  5 rating by Moises Holland
"Danielle M Keenes is very understanding and helps you with any situation you have with your insurance"
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Camden Andrews

September 25, 2023

5  out of  5 rating by Camden Andrews
"I searched high and low for a quote to be close to my old policy. Matt found me the same coverage for the best price. He set me up quick and easy. I'm glad I got set up with them. This is Kyle andrews, not sure why it's under my sons email . Either way, glad to be a customer!!"
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Connor Stinson

July 17, 2023

5  out of  5 rating by Connor Stinson
"Ray helped me get my insurance claim money quicker by staying late friday night to help me out!"
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Van Huynh

June 28, 2023

5  out of  5 rating by Van Huynh
"Matt was very professional and timely with his communications. That goes a long way in my book!"
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Patricia Wozniak

June 26, 2023

5  out of  5 rating by Patricia Wozniak
"Great agent, always responded timely & clearly when any inquiries were sent. Office staff was always helpful & response received."
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Brett Scioli

June 26, 2023

5  out of  5 rating by Brett Scioli
"Always prompt and responsive! Great staff."
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Fred McLaren

June 8, 2023

5  out of  5 rating by Fred McLaren
"Very polite & helpful. Quick turnaround on quotes. Definitely a 5"
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Zane Corslund

March 15, 2023

5  out of  5 rating by Zane Corslund
"Excellent local agent for many years! My entire family has only used Ray’s office since the 1980s."
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Puljaria Santoo

March 14, 2023

5  out of  5 rating by Puljaria Santoo
"State Farm agent Ray Willoughby office is one of the best agent I known I have been with them for more than 10 years and the experience is outstanding Danielle is very helpful and have great knowledge always willing to do all that is possible to assist . thank you for all you do to provide great service to your customers"
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Edmund Reagan

January 13, 2023

5  out of  5 rating by Edmund Reagan
"Great service and very communicative"
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Elizabeth Proctor

January 9, 2023

5  out of  5 rating by Elizabeth Proctor
"Great Service and pleasant no matter when you call."
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Andrea Wabo

January 5, 2023

5  out of  5 rating by Andrea Wabo
"Very attentive, patient and helpful"
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Lori Ramich

December 19, 2022

5  out of  5 rating by Lori Ramich
"All I can say is this agency was wonderful to work with. Matt definitely helped me get the coverage I needed at the price I could afford. Very courteous. I highly recommend them."
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j sato

December 2, 2022

5  out of  5 rating by j sato
"Best agents ever! I've been with them for years after shopping around for other insurance. It began with a call from an agent no longer with this firm who was most patient and kind. He's since left this agency, but I stayed with Ray Willoughby. Ray's team is very responsive. Danielle has gone above and beyond for me with every request. Speedy return of phone calls or emails and she's always, always pleasant and professional."
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Thomas Sheehan

October 10, 2022

5  out of  5 rating by Thomas Sheehan
"The office was great. They were totally responsive to my needs and tailored a plan for the best care of our home"
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Matt Held

July 11, 2022

5  out of  5 rating by Matt Held
"Diana is a lifesaver."
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Patricia Wilkins

July 10, 2022

1  out of  5 rating by Patricia Wilkins
"I am currently looking for a different agent. Danielle in this office is the worst! I'm still waiting for her call back from April!! I was told on Friday 7/8/2022 that she was on the phone and would call me back...still waiting! Shocker! If this office doesn't need or want my business, I'll find someone who does!"
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Don Arthur

May 20, 2022

5  out of  5 rating by Don Arthur
"The people at this State Farm agency are unconditionally helpful. We've been with them for ages and their customer service is exemplary."
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Howie Moyer

May 20, 2022

5  out of  5 rating by Howie Moyer
"Ray and his staff are very personable and professional! very satisfied"
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Lisa Brandenberger

May 18, 2022

5  out of  5 rating by Lisa Brandenberger
"Ray is extremely helpful and professional. He always answers my questions quickly and provides me with the information I need. Highly recommend this office!"
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Zachary Rodgers

March 4, 2022

5  out of  5 rating by Zachary Rodgers
"Ray is the Tom Brady of Insurance Agents! But in all seriousness, this office is GREAT! I'm so glad my insurance is with Ray Willoughby, his staff is top notch, especially Jamie!"
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Lauren Rae

March 4, 2022

5  out of  5 rating by Lauren Rae
"I highly recommend Ray Willoughby’s State Farm Insurance Agency. Danielle is fantastic to work with and always gets right back to me. You won’t be disappointed."
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Kevin Ferguson

January 17, 2022

5  out of  5 rating by Kevin Ferguson
"Always a pleasure. Good people - always willing to lend a hand. They look out for your best interests. Quality product for a good price"